Here’s a quick index if you prefer to skip to a certain feature: To help sort through the countless features, we’ve listed the ones that we have found save real time and are consistent with our research-based email management approach. Outlook’s ribbons and Gmail’s settings are littered with tools, so it’s conceivable that most are overwhelmed by the number of options and instead, choose to stick with what they know. Though a sizable number of people are beginning to look beyond the traditional email providers for solutions, it seems, at least in our anecdotal experience, that few are fully utilizing the existing standard email applications like Outlook and Gmail.
Others are trying to forego email altogether with team-based collaboration hubs like Slack and Microsoft Teams. Some have turned to powerful add-ins like Boomerang or even new email applications like Superhuman and Hey to hedge in the time they spend in their inbox. While the numbers vary considerably, many people spend a third of their workday reading, writing, or processing emails. It’s no secret that managing email is one of the great struggles of being a professional today.
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